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Terms of service

Terms and Conditions (Read It Carefully)

When you access this website and decide to purchase a theme from us, you are kindly requested to acknowledge and agree to the terms and conditions outlined on this page. Your compliance is greatly appreciated.

Theme License

All our WordPress themes are released under the GNU General Public License (GPL), which you can learn more about by visiting this link: http://www.gnu.org/licenses/gpl.html. The GPL grants you the freedom to use our products on multiple domains, whether it’s for personal or commercial purposes.
We kindly request that you refrain from reselling our themes as your own, as doing so is not permitted and is considered a violation of copyright or potentially engaging in malicious activities. Your understanding and cooperation in adhering to these guidelines are greatly appreciated.

Theme Support

When you purchase one of our themes, you’re making a one-time investment. This purchase includes complimentary theme upgrades and support for a duration of one year, starting from the date of your initial purchase.
If you decide that you’d like to continue benefiting from theme support and updates beyond the initial year, we offer you the option to do so at a cost of just $18 for individual themes, based on the original purchase price. This choice is entirely up to you and should be made if you find it beneficial. Please note that this renewal offer does not apply to theme bundles, as the cost for renewing a theme bundle is $99.
After the first year, you’ll still retain the ability to use the themes you’ve downloaded. However, it’s important to be aware that ongoing support and updates will not be included. Rest assured, your themes will continue to operate seamlessly.
For all our theme packages, you have access to comprehensive support. Upon purchasing a theme from our website, you gain the privilege of reaching out to our theme support forum. This platform allows you to post queries and report issues related to our themes. When making support requests, kindly provide your website’s URL where the theme is installed, as well as the version of WordPress you’re using.
Please keep in mind that we do not offer support for compatibility issues with third-party plugins. Our response time for support inquiries aligns with our operating hours, which are from 10 am to 7:30 pm, Monday through Saturday.
It’s important to note that we specialize in assisting with minor modifications and technical matters. For technical support, we exclusively use email as our communication channel, and we do not provide support through other means such as phone calls, Facebook, Twitter, blogs, etc.
Your satisfaction is important to us, so if you have any questions or require further clarification, please do not hesitate to contact us. We are here to assist you.

Refund Policy

We are dedicated to ensuring our customers’ satisfaction and happiness with the themes and plugins we offer. We kindly request that you ask us any questions you may have before making a purchase, and we will make every effort to keep you satisfied and provide full support for your purchased item. Due to the digital and intangible nature of our products and the inability to return them after purchase, we do not process refunds.
Please note that our refund policy does not apply to themes bundled in packages or lifetime packages. If you have any doubts, we recommend purchasing a single theme first and then considering an upgrade if necessary. Renewals are also non-refundable.

Copyright

The images used in our themes are sourced from Pixabay, a platform that permits you to copy, modify, distribute, and use these images, even for commercial purposes, without the need for permission or artist credits.
We want to clarify that the photographic images showcased in our theme demos are intended for illustrative purposes. Our themes do not include copyrighted photography as part of the package, and these demo images are solely for providing a functional preview of how the theme will appear once you’ve added your own content.
It’s important to mention that all our themes are developed in compliance with the WordPress coding standards, which you can find detailed information about  here:https://codex.wordpress.org/WordPress_Coding_Standards.
If you have any further inquiries or require additional information, please don’t hesitate to get in touch with us. We are here to assist you and provide you with the best possible experience.

Warranty

We stand behind the functionality of our themes when used with the latest version of WordPress. However, it’s important to note that our company cannot assume responsibility for any significant issues or challenges you might encounter while navigating our website or utilizing our themes and services.
Pricing
The cost of our themes is determined by the current market price at the time of purchase, which may be subject to periodic changes. We want to assure you that we do not apply any additional taxes to our themes, and the price you see on our website is the final cost of the theme.

Ownership

VW Themes is a property of Vowel Web LLP.
If you ever find yourself with questions or in need of further clarification, please feel free to get in touch with us. We’re here to provide you with any assistance you may require.